The Problem
Most WhatsApp business bots are template-based and break on out-of-script questions. Users ask 'where can I find X?' or 'what's your latest pricing?' and the bot loops back to FAQs.
The Scavio Solution
n8n + WhatsApp Business API + Scavio HTTP node + LLM node. Free-form questions route to a Scavio search-grounded LLM answer; scripted intents stay scripted.
Before
Wati/Twilio template bot answers 60-70% of common Qs, fails on the rest. Frustration with the bot drives users to email/phone.
After
Hybrid bot: scripted FAQ + Scavio-grounded LLM for free-form. Coverage jumps to ~95% with sourced answers from your own website content.
Who It Is For
SaaS support teams running WhatsApp channels, e-commerce stores deflecting pre-sales questions, agencies productizing WA bots.
Key Benefits
- Production-grade WA Business API channel
- Live web context via Scavio HTTP node
- Scripted + grounded hybrid (best of both)
- Per-conversation cost $0.03-0.15 (WA + Scavio + LLM)
- n8n self-host means no per-task surprise billing
Python Example
# n8n is the deliverable. The Scavio call inside n8n is the only custom config:
# POST https://api.scavio.dev/api/v1/search
# headers: x-api-key
# body: { query: '<user question> site:yourcompany.com' }JavaScript Example
// Same — n8n's HTTP node is the integration surface.Platforms Used
Web search with knowledge graph, PAA, and AI overviews